日本語 
Uluru BPO Co., Ltd., a wholly owned subsidiary of Uluru Co., Ltd., which aims to solve the labor shortage problem with its unique model utilizing “AI and human power,” has launched a new service, “ULURU AI Bridge,” to support companies in utilizing AI at the operational level.
This service addresses challenges that companies face after introducing AI, such as “not being able to use it effectively” and “not being able to integrate it into operations,” by providing comprehensive support from diagnosis and design to implementation, all the way to on-site AI utilization and integration.
In addition, we are now recruiting a limited number of 10 companies to be free PoC partners to support the verification of practical AI utilization.
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Background of the provision of “ULURU AI Bridge”
In recent years, with the spread of generative AI, the environment surrounding AI utilization has changed rapidly, and various tools and support services have been offered. Tool vendors that provide AI itself, consultants that develop implementation and utilization strategies, and training services that support the improvement of employee literacy, each play an important role in supporting the entry point to AI utilization. On the other hand, the reality is that the sustainable use of AI, such as operational design, data preparation, and improvement efforts to make AI usable in the field, is often left to the field staff.
According to a “Survey on the Actual Usage and Challenges After the Introduction of Generative AI” conducted by Ururu BPO targeting 1,201 business people involved in the introduction and use of AI tools in companies, more than 80% (80.9%) of people in organizations use generative AI, but one in three (33.6%) responded that they “cannot use it for core business operations.” Furthermore, the group that answered that they “do not have the time to deal with the use of generative AI” had the highest percentage (44.7%) of people who answered that they “use it quite a lot,” revealing that the more utilization progresses, the less time there is to focus on improvement and expanding the scope of use.
Based on these results, we have recognized the growing need for support in “designing and operating AI applications in the field” after its introduction, leading us to offer “ULURU AI Bridge.”
SOURCE: PRTimes
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