Cognizant Japan Co., Ltd., the Japanese subsidiary of Cognizant, has officially launched its “AI Governance Development Support Service” in Japan, which comprehensively assists companies in implementing AI governance. Establishing AI governance requires not only obtaining individual certifications but also meeting multiple requirements across international standards and regulatory frameworks. This service provides comprehensive and consistent support that covers all of these complex requirements.
Background: The growing corporate challenges surrounding AI governance.
As the use of generative AI advances, companies are accelerating their efforts to reform and automate business processes by combining multiple AI agents. Consequently, the management requirements for the safe and proper operation of AI are also becoming more sophisticated, including AI agent ID management, security measures, and AI token usage management.
Furthermore, according to a Cognizant survey (2026), 80% of Japanese executives reported that “less than half of their employees have access to AI,” and only 37% of employees said that AI was integrated into their work. It also became clear that one in three Japanese companies had suspended or stopped AI implementation because they did not achieve the expected return on investment (ROI).
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The root causes of these problems include not the AI technology itself, but rather the failure to properly reflect the “context” of a company, such as its unique business processes, data, and organizational culture, in its AI implementation, and the lack of adequate governance systems in place to ensure the safe and continuous use of AI.
Furthermore, with the increasing need to comply with national AI-related laws and regulations, including the EU AI Act, and international standards such as ISO/IEC 42001, companies are required to build effective AI governance that balances the effective use of AI with risk management. Simply introducing AI is no longer enough; creating a system to integrate it throughout the entire organization and ensure its safe and sustainable operation has become a critical management challenge that will determine competitiveness.
As an “AI Builder,” Cognizant offers a new service model that transforms AI investments into concrete business results, rather than ending AI projects at the PoC (Proof of Concept) stage.
AI Builder is an AI implementer and a new service model that provides comprehensive support from AI planning and design to development, implementation, operation, and continuous improvement, guiding AI investments towards corporate competitiveness and guaranteed value creation.
SOURCE: PRTimes


