NTT Communications Corporation and transcosmos inc. have officially commenced full-scale delivery of their jointly developed “Digital BPO” solutions. This launch happens after the two companies formed a strategic business alliance on July 17, 2024.
NTT Com and transcosmos are joining forces. They combine NTT Com’s digital solutions with transcosmos’s top BPO skills. Together, they provide complete business process outsourcing. This covers everything from system setup to daily operations.
Japan’s Ministry of Economy, Trade and Industry warns that by 2025, the country may hit a “digital cliff.” This issue is worsened by a shrinking workforce from low birthrates and an aging population. Optimizing management resources and streamlining non-core tasks, like back-office operations, are now key priorities. Businesses want to achieve sustainable growth.
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In July 2024, NTT Com teamed up with transcosmos. They formed a strategic partnership to tackle challenges. Their focus is on two key areas: co-developing innovative solutions and helping clients implement and operate them. Since starting the alliance, the companies have worked together on different ideas. They aim to improve non-core operations. This has drawn a lot of interest and adoption from their clients.
NTT Com uses its advanced technologies, like AI, with transcosmos‘s strong operational skills. They aim to help clients grow. They do this by improving and managing non-core business processes.
