日本語 
Bloom Act Co., Ltd. is pleased to announce that its online business negotiation system “ROOMS” has been implemented at the remote consultation desk of Higo Bank, Ltd.
Higo Bank offers a “remote consultation service” to meet the diverse needs of its customers, and “ROOMS” will be introduced with the aim of strengthening non-face-to-face support for various consultation services, including asset management.
Furthermore, this initiative will enable a smooth process from accepting appointment requests to conducting online consultations, thereby improving the availability of a consultation system that does not require customers to visit our offices, and further enhancing our consultation services through non-face-to-face channels.
Also Read: Otolio Debuts AI Negotiation Scenario Tool
Going forward, BloomAct will continue to support financial institutions in enhancing non-face-to-face channels and improving operational efficiency, thereby contributing to increased customer convenience.
ROOMS is a domestically developed online customer service system. Unlike overseas web conferencing tools such as Zoom and Teams, it is equipped with a wealth of features and hospitality elements specifically tailored to the Japanese customer service scene.
SOURCE: PRTimes
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