Ricoh Japan Co., Ltd. そして KnowledgeWork Co., Ltd. have entered into a capital and business alliance agreement.
Background of this collaboration / What both companies will be working on
KnowledgeWork offers three solutions that realize the “Sales AI Agent”: the Sales AX Consulting Series, the Sales AI Product Series, and the Sales AI Agent OS Series.
Ricoh Japan is providing DX support using AI to its customer base of approximately 1 million businesses nationwide, based on the knowledge gained from its own internal practices.
こちらもお読みください: Sakana AI、日本国内における企業向けAIの導入促進に向け、日本語LLM APIの提供を開始しました
The two companies have entered into this collaboration with the aim of working together to improve operational efficiency and sophistication by digitizing and utilizing AI-powered insights from customers’ sales operations.
Going forward, the two companies will promote the following through co-creation:
– Ricoh Japan’s proposal for KnowledgeWork’s AI-powered sales enablement product and service suite.
– System integration and post-implementation operational support, including the construction of SFA/CRM by personnel from both companies.
– Considering joint development of AI-integrated solutions
Furthermore, we are planning to release “KnowledgeWork AI Sales Meeting Record for RICOH” in the near future. This service combines templates developed from know-how cultivated through Ricoh Japan’s internal practices with “KnowledgeWork AI Sales Meeting Record.” In addition, sales meeting audio data, automatically transcribed by AI, will seamlessly integrate with “RICOH kintone plus.”
Going forward, Ricoh Japan will continue to combine the knowledge gained through its internal practices with KnowledgeWork’s technical expertise and proposal capabilities in implementing AI in sales environments to contribute to the transformation of our customers’ sales operations.
出典: PRタイムズ


