日本語 
justInCaseTechnologies Co., Ltd., which is advancing customer-centric business operations through technology, has launched “AI Agent Service for Corporate Agencies ,” a next-generation solution in which AI takes the lead in completing back-office operations for corporate agencies. This service goes beyond the framework of simple “outsourcing of administrative tasks (BPO),” and is a hybrid DX support service in which AI acts as a dedicated representative (agent) for the adopting company, and at the same time accumulates and utilizes that AI technology as an “asset of the company” for the corporate agency.
In recent years, the insurance agency industry has faced significant challenges, including a serious labor shortage and the loss of highly specialized operational know-how due to the retirement of experienced personnel. Furthermore, adapting to the recently enacted revised Insurance Business Act requires maintaining high operational quality and strengthening governance, raising concerns about increased burdens on frontline staff.
This service was developed to coincide with this legal revision, enabling corporate agencies to pass on the expertise and operational quality they have cultivated to the next generation, while simultaneously efficiently building a robust governance system required by the new regulations. By guaranteeing operational standards that comply with the new standards through a system, it strongly supports the sustainable growth of the agency industry and further strengthens its competitiveness in the new regulatory environment.
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Three pillars of “AI agent service for corporate agencies”
AI-driven completion of business processes (BPO phase)
Our company (AI system and specialized staff) will handle your company’s (corporate agency’s) back-office operations, automating everything from application acceptance to data entry, verification, and document issuance using our proprietary AI processing platform.
- Speed: Estimate and invoice creation, which previously took 2-3 days, is now completed the next business day.
- Quality: AI-powered automated processing + double-checking by specialist staff maintains accuracy that meets financial institution standards .
- Continuity: Operates 365 days a year. A stable processing system unaffected by employee vacations, resignations, or peak seasons.
Customization of the AI for in-house use (in-house development phase)
After standardizing your operations through BPO, we can build a “custom AI agent for your company” that reflects that knowledge.
- Automatic integration with insurance company systems
- Automation of complex product information research and comparison tasks
- Custom AI design tailored to your company’s unique workflow
Safe and secure financial institution-level security
Our company has established an information management system that complies with the stringent standards of the insurance and financial industries. Under a security policy based on ISMS certification, we conduct regular audits and maintain a state-of-the-art data protection system from the three perspectives of confidentiality, integrity, and availability.
SOURCE: PRTimes
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