Dell Technologies has launched the Dell Digital Assistant Solution with UneeQ, a generative AI powered digital human built with a Japanese face avatar called Aine. This is not just another chatbot. It is a full avatar based assistant designed to speak naturally, read emotional cues, and respond with context aware interaction.
Unlike most digital assistants that run purely in the cloud, this solution supports both cloud and on premise deployment through Dell AI Factory. That matters. Companies can train their own large language models internally, control data security, reduce communication costs, and improve response speed. For industries dealing with sensitive information, that flexibility is a real advantage.
The digital human supports multimodal input including text, audio, image, and video. Dell positions it as a response to labor shortages, an aging population, and rising demand for more human like service experiences. Compared to traditional chat interfaces, avatars are seen as more intuitive and capable of drawing out more honest user responses.
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The solution is already being used in government and public sector settings overseas, and adoption is expanding in Japan across finance, healthcare, and local administration. Available from February 2026, pricing is customized. The broader signal is clear. Enterprise AI is moving toward embodied interfaces, especially in markets where trust and human presence still matter.


