WalkMe Forms Partnership with Tokyo System House

WalkMe Inc., a leading Digital Adoption Platform (DAP) company, is pleased to announce that it has entered into a business partnership with Tokyo System House Co., Ltd., a provider of IT services.

Through this partnership, the two companies will jointly promote new DX support services that focus on the “establishment phase” after system implementation. By combining Tokyo System House’s long-standing expertise in business system construction and operation support with WalkMe’s globally proven digital adoption technology, the two companies will strongly support the establishment of corporate transformation.

Tokyo System House is involved in the planning, development, and operational support of core systems in a wide range of industries, including manufacturing, distribution, and the public sector, and has deep knowledge of corporate business processes. This track record in system implementation and operational support is aligned with the direction of DX promotion in the “establishment phase” that WalkMe supports, and we believe that collaboration between the two companies will enable more effective support for corporate digital transformation.

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We are already jointly providing user guides and onboarding measures using WalkMe, primarily to major domestic manufacturing companies, and have achieved results such as improved system utilization, reduced training costs, and in-house development of operational improvement cycles (PDCA).

WalkMe will work with Tokyo System House to jointly promote the following initiatives:

Certification training and skill enhancement support

Joint promotion of WalkMe implementation and content development

Strengthening collaboration with other SaaS/ERP (SAP, Salesforce, ServiceNow, etc.)

Developing joint solutions to maximize the DX results of client companies

Through this partnership, WalkMe will further strengthen its partner structure in the Japanese market and further expand its support for moving companies’ DX from “implementation” to “establishment.”

SOURCE: PRTimes