Hitachi Solutions Create, Ltd. will begin offering the “Operational Support Service for Hitachi Data Platform” on December 2nd, which will provide system operation support to small and medium-sized enterprises (SMEs) by utilizing the Hitachi EverFlex data platform provided by Hitachi Vantara, Inc.
With this service, Hitachi Solutions Create’s system engineers, who are well versed in system operations, will support customers with system operation tasks such as operation management, resource management, and equipment installation.This is expected to reduce the operational burden on customers, allowing them to use the time saved for more creative work, such as focusing on their core business, creating new businesses, and developing human resources.
In recent years, as many companies have promoted digital transformation (DX), the migration of systems to the cloud has progressed rapidly. However, the shift to the cloud has come with an increased operational load, and the need to keep up with advances in cloud technology, which tends to place a growing burden on customers. Financial institutions, in particular, are often faced with challenges in adapting to the cloud, as they require high levels of security and stable operation.
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Hitachi Solutions Create has over 10 years of experience in operating systems for financial institutions, and has accumulated extensive know-how in the implementation, construction support, and maintenance of Hitachi data platforms. Utilizing this knowledge and know-how, this service will help reduce the system operation burden, primarily for small and medium-sized enterprises, and support the growth of customers’ businesses.
SOURCE: PRTimes

