Japanese disaster prevention manufacturer MOSHIMO HACK Co., Ltd. has reduced its administrative workload by 30-40% using AI solutions provided by SalesDock Co., Ltd. The company automated all its quotations and administration processes, so its three staff members could handle rising demand without taking on new employees.
MOSHIMO HACK, a company founded by Mr. Tomohiro Terazawa, a former fire fighter, manufactures and sells emergency toilets, while trading with other companies and backing local government-procured ventures. As orders increased, preparing quotations, invoices and other documentation added to the team’s workload. Hiring administrative staff was a concern because higher fixed costs could affect its competitive wholesale pricing.
In July 2026, the company introduced SalesDock’s AI utilisation support to automate quotation preparation. Previously, employees manually reviewed specifications received through email, calculated required quantities and costs, determined wholesale prices and prepared quotations. The new workflow uses AI to handle these steps and shares completed quotations through Slack for internal management.
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The company implemented Claude’s Team plan, with its employees handling development while SalesDock provided design guidance and technical support. The automated quotation process was completed within one to two weeks.
Following implementation, MOSHIMO HACK reported a 30-40% reduction in the effort spent on quotations, email correspondence and internal management. The additional time also helped the company develop an app that recommends disaster preparedness supplies to trading company sales representatives, opening opportunities for collaborative sales initiatives.
SalesDock plans to continue helping SMEs identify administrative processes that can be automated through AI, including quotations, order processing and invoicing.


