Hitachi Systems, Ltd. has used advanced information technology to solve challenges for customers across a wide range of industries, primarily in the public and social infrastructure, finance, and industrial and distribution sectors. To date, Hitachi Systems has combined its accumulated business knowledge with generative AI to automate various industry-specific tasks and contribute to improving the productivity of frontline workers.
As the first step, Hitachi Systems is launching its “Assistant AI for Manufacturing” service today, which utilizes Microsoft’s Azure AI Foundry Agent Service and implements Hitachi Systems’ generative AI use cases. This service combines data from customers’ internal environments with generative AI to streamline manufacturing-specific tasks, such as checking the quality of blueprints and identifying past near misses.
This service will contribute to improving the work efficiency of frontline workers in the manufacturing industry, transferring skills, and preventing workplace accidents.
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According to a Ministry of Internal Affairs and Communications announcement, the global generative AI market is expected to expand significantly to $1,304 billion by 2032.
In fiscal year 2024, many companies moved forward with testing and implementing generative AI. Through 50 proof-of-concept experiments with customers, primarily in the manufacturing industry, and a survey of 300 companies, Hitachi Systems identified challenges in the manufacturing industry, such as “experienced technicians’ know-how is not shared” and “quality varies from worker to worker,” as well as a need to “improve productivity due to labor shortages.” Furthermore, when customers consider implementing generative AI, they found obstacles, such as “high hurdles to implementing generative AI,” “not knowing how to utilize generative AI using internal data,” and “concerns about information leaks due to the use of generative AI.”
SOURCE: HitachiSystems