Rakuten Healthcare Yoyakusuri, a nationwide pharmacy reservation and medication record app operated by Rakuten Group, Inc., has begun offering a function to provide online medication instructions and delivery reception for prescription drugs to pharmacies.
Users can search for their preferred pharmacy, request delivery of prescription drugs, and receive medication instructions all on the app, and receive prescription drugs from the comfort of their own home. Dispensing pharmacies can also reduce waiting times for users, provide a variety of options for receiving prescription drugs, and improve operational efficiency.
Dispensing pharmacies can easily introduce the service at low cost with just one PC, without the burden of new equipment or labor for service development. In addition to the newly launched online medication instruction and delivery reception functions, Rakuten Healthcare Yoyakusuri also supports pharmacy search, prescription drug pickup reservations, and online payments, contributing to improved user satisfaction and convenience. In addition, by knowing the contents of the prescription in advance, it is possible to dispense with plenty of time, which leads to improved operational efficiency and is expected to reduce congestion at pharmacies. Furthermore, since the app can be used immediately by Rakuten members, it is expected to attract new users through more than 70 Rakuten services. By providing value unique to Rakuten services, such as presenting “Rakuten Points” to users who register prescription drug information in their medicine notebooks, it is possible to build relationships with users as a family pharmacy. In the future, Rakuten Healthcare Yoyakusuri will utilize its relationships with pharmacies to gradually expand the online medication instruction and delivery reception functions to dispensing pharmacies nationwide, aiming to improve convenience for both pharmacies and users.
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Users who wish to have their prescriptions delivered to their home can select a pharmacy on Rakuten Healthcare Yoyakusuri, submit their prescription, enter the necessary information such as the delivery address and online payment information, and reserve the desired date and time for online medication instructions. Once they have received medication instructions on the app and completed payment, the necessary prescription medication will be shipped from the pharmacy and can be collected at home. Users can also register specific pharmacies as favorites.
Rakuten Healthcare Yoyakusuri will continue to utilise Rakuten’s wide-ranging service platform, including the Rakuten Healthcare health management app, to support the digital transformation of medical institutions across the country, whilst also improving convenience for users, with the aim of further contributing to local communities.
SOURCE: PRTimes
