Business Lariat Co., Ltd. has concluded a business transfer agreement with Kokoroto Co., Ltd. and welcomed the company into our group through M&A, and established a new company, “BRbpo Service Co., Ltd.”, on April 24, 2025. In recent years, the employment support business has been undergoing system changes and the difficulty of securing human resources has become more difficult, especially in the harsh environment surrounding Type A offices. In this M&A, the purpose is to build a more stable employment support system by combining the business operation know-how that our company has cultivated over the years with Kokoroto Co., Ltd.’s detailed support track record rooted in the local community, and at the same time, to significantly expand the BPO business that meets the needs of various companies to improve the efficiency of their business processes.
In recent years, employment support offices, especially Type A offices, have been facing increasingly severe business conditions due to the emergence of issues such as amendments to the legal system, responding to the diverse needs of users, and securing human resources to support operations. Even under these circumstances, our company has promoted diversified business development with the aim of stable operation of the business while maintaining and improving the provision of high-quality services to users. The conclusion of the business transfer agreement with Kokoroto Co., Ltd. is part of this business strategy, and by integrating the management resources and know-how of both companies and establishing a stronger operating base, it will be an important stepping stone to overcoming these challenges and realizing sustainable business growth.
Through this M&A, our group will inherit the experience of Kokoroto Co., Ltd.’s community-based employment support and the attentive support system that caters to each and every user, and by combining this with our efficient business management know-how, we will be able to provide higher quality and stable Type A employment support services. Furthermore, by using the multiple offices owned by Kokoroto Co., Ltd. (Hitachi, Omika, Kofu) as the bases for the new company, BRbpo Service Co., Ltd., we will further deepen our contribution to the local community.
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In addition, as a major pillar of this M&A, we will fully start providing a wide range of BPO (Business Process Outsourcing) services, from large-volume data entry work to complicated shipping and receiving agency work, by utilizing the employment support know-how we have cultivated so far. This is expected to encourage client companies to focus on their core business, improve productivity, reduce costs, and accelerate business growth. In addition, we have established a flexible response system, such as forming dedicated teams optimized for customers’ confidential information and business processes, and providing dedicated rooms with security measures, and we promise to provide high-quality, safe and reliable business support to meet the diverse needs of our customers. Specific service contents are planned to be data entry (digitization of various documents, survey compilation, customer data management, etc.), shipping and receiving agency (picking, inspection, packaging, shipping, inventory management, etc.), clerical work agency, call center operation support, etc., and we will provide total support for customers’ business efficiency. For details, please visit the new company’s website https://www.brbpo.services/ .
The new company, BRbpo Service Co., Ltd., will contribute to streamlining and optimizing operations by making the most of the strengths and experience cultivated by both Business Lariat Co., Ltd. and Kokoro Co., Ltd. to accurately respond to the diversifying and sophisticated business needs of our customers. In addition, we will actively work to create jobs in each region and contribute to revitalizing the local economy.
Taking this M&A opportunity, our entire group will continue to work hard together to provide even greater added value to satisfy our customers, and we sincerely hope for your continued support.
SOURCE: PRTimes
