Tech

AI Chatbot Launches at Shinagawa Station in Japan

Get ready for a smooth trip at Shinagawa Station! Starting December 15, 2025, JR Central will launch JRTok-AI. This multilingual chatbot will assist foreign visitors on the Tokaido Shinkansen. From now until mid-March 2026, we’ll test this new technology. It aims to boost convenience and accessibility at one of Japan's busiest rail hubs. What the Chatbot Does By scanning the QR code displayed at the station, passengers can access JRTok-AI in their smartphones. The chatbot offers: Ticketing guidance including Shinkansen ticket purchases Assisting with large luggage items Real-time station navigation and service information Multilingual support: English, Chinese, Korean, French, and Spanish Traveling on the Shinkansen offers cultural and historical insights. Travelers can spot landmarks and learn their stories as the train speeds by. According to JR Central, the service will…