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IVRy Inc. has launched IVRy AI Contact Center, positioning it as an AI native platform built to handle customer conversations end to end, not just assist agents. The timing is…
Zendesk Introduces AI-Enhanced Contact Center in Japan
Zendesk, Inc., a leading AI-powered support service company, announced the general availability…
Media Service Launches AItoVoice and AItoChat Solutions
MediaLink Inc., provider of "AIto," an AI agent that automates customer support,…
Marubeni Info Systems launches “kintone API Query Creator”
Marubeni Information Systems Co., Ltd., a member of the Digital Solutions Segment…
Helpfeel Unveils Beta of AI-Powered Article Search API
Helpfeel Inc., which provides an "AI knowledge data platform" that strengthens corporate…
Zeals Debuts AI Customer Service on LINE for au Shop
ZEALS Inc., a provider of customer service AI agents, is pleased to…
AVILEN launches “Automatic Response AI Operator” service
AVILEN Inc. has launched the 'Automatic Response AI Operator,' a service that…
360Channel’s AI Caster teams up with CoeFont voice platform
360Channel Inc. has begun API integration between its AI technology-based information dissemination…
L is B Unveils Beta of On-Site AI Tool ‘Direct Assistant’
L is B Inc. is pleased to announce that it will begin…
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