Customer Experience

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Finatext Launches AI Role-Play Tool for Insurance Sales

Finatext Inc. has started offering ‘Finatext AI Sales Assist -AI Role-Playing-,’ a SaaS tool for insurance companies and agents. It uses generative AI to let users practice interactive sales conversations…

CTC Offers RightTouch Cloud for CX and Self-Help Sites

ITOCHU Techno-Solutions Corporation (CTC) announced that it has signed a distributorship agreement…

RightTouch and Itochu Techno-Solutions Join Forces on CX

cInc., which is transforming customer support with data and AI, is collaborating…

AI Data Launches Support Knowledge DB in AssistPro IDX

AI Data Corporation has launched a knowledge database for customer support. It's…

Mirai AI Secures Patent for Automated Call Technology

Softu Corporation, which provides the AI ​​automatic telephone answering service "Mirai AI,"…

AI Square Links QuickSummary2.0 with FastHelp Service

AI Square Inc. will begin offering a collaboration service with TechMatrix Corporation's…

MK System Links Salary Dream with Chatwork for DX Push

MK System Co., Ltd., which develops systems and provides cloud services for…

Starley’s Cotomo AI Adds New Chat Mode Feature

Starley Inc., which designs new relationships between humans and AI, has launched…

NeoJapan debuts neoAI Chat for desknet’s platform

NeoJapan Inc. will begin offering "neoAI Chat for desknet's," a generative AI…

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