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Customer Experience
IVRy Inc. has launched IVRy AI Contact Center, positioning it as an AI native platform built to handle customer conversations end to end, not just assist agents. The timing is…
Kaunet Introduces Flyle AI for VOC and CX Enhancement
Kaunet Co., Ltd., an e-commerce service provider within the Kokuyo Group, has…
Feitian Japan debuts IoT Cube payment SaaS platform
IoT Cube steps in as Feitian Japan’s attempt to simplify how small…
Sumitomo Mitsui Card Uses Gen-AX AI for Contact Centers
Sumitomo Mitsui Card Co., Ltd. is a prominent Japanese financial services firm,…
LiveCall Launches Transcription and AI Summary Features
LiveCall, a cloud-based web customer service tool operated by Spinshell Inc., is…
Zeals and Digirise Partner to Advance AI Agents
Zeals Inc., the company behind customer service AI agents, has teamed up…
Future Shop Teams with Print Designer for DIY Products
Future Shop has kicked off a collaboration with System Graphie’s design simulator…
Morisawa Launches Web Font Pro for Big Sites/Cloud
Morisawa has made a new proposal for Morisawa Fonts which proposed Web…
Frogwell Launches Agentforce Support for Call Centers
Frogwell Inc. will begin offering implementation support services for call centers using…
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