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Customer Experience
GIBRY Inc. has teamed up with TB Next Communications Inc. to rethink how contact centers actually run, not just layer tools on top. The focus is simple. use generative AI,…
Ozvision and Perplexity Form Strategic Partnership
Ozvision Co., Ltd., which operates businesses mainly including the points site "Hapitas"…
AnyMind Unveils AI Chat Agent on AnyChat Platform
AnyMind Group Inc. has begun offering AI customer service agents for its…
Qualtrics unveils “Experience Agent” to boost connections
Qualtrics held its annual event, "Qualtrics X4 2025: The Experience Management Summit,"…
GNext, ONFET, and OIO Partner to Launch ‘Discoveriez Credit Database’ Using Blockchain
GNext Co., Ltd. is pleased to announce that it has signed a…
Biglobe Introduces AI-Powered Voice Analysis Service
BIGLOBE announced that it has introduced a voice analysis service for call…
Caster launches an AI agent production service “CASTER NEO”
Caster Inc. will begin offering the AI agent production service "CASTER NEO".…
OPT unveils “DIGGIN’ CX” for Enhanced CX development
OPT, Inc., which leads its clients' business growth through LTVM and has…
VOC.AI Launches “Multi-Agent” Feature for AI Agent
VOC AI Inc. has released a new feature , "Multi-Agent," for its…
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