Martech
IVRy launches new feature “Voice Recognition Q&A” AI generates and answers Q&A from phone call content
IVRy Inc., which provides the conversational voice AI SaaS "IVRy," is pleased to announce that it has developed technology that uses AI to analyze conversation content and generate new Q&A, and will fully launch this as a "voice recognition Q&A" function from April 2025. "Voice Recognition Q&A" not only answers inquiries from outside the company by referencing existing Q&As (frequently Asked Questions and Answers), but also analyzes call data and generates and recommends new Q&As to be added from the results. Not only does it enable prompt responses to inquiries by AI, but it also enables anyone to easily enrich Q&As without any hassle. If an answer cannot be found from existing Q&As, the AI will transfer the call to the appropriate department or person in charge depending on the…
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Otsuka Shokai provides operational support services for the EDR product “Microsoft Defender for Business”
Otsuka Shokai Co. Ltd. announced that it will start offering "Tayoreru EDR Advisory Service for…
Telexistence Inc. Joined the AI Robot Association together with Toyota Motor Corporation and others to promote the construction of the VLA model
Telexistence Inc. has joined the AI Robot Association as a board member and has begun…
ITBusinessToday Weekly News Roundup With Plus, ServiceNow, Chubu Electric Power, Rakus, NetOns & Airx and More!
In GovTech news this week… 🔹 Plus and TIER IV Partner to Advance Autonomy 2.0…
AWS Unveils “Ocelot” Quantum Chip, Advancing Error Correction with Analog Cat Qubits
Amazon Web Services (AWS) has launched its new quantum computing chip, "Ocelot." This move puts…
Latest Martech
Collabos Inc. Enhances AI Marketing System ‘UZ’ with Automatic Content Generation Using VOC Data
Collabos Inc., which provides call center systems and marketing systems on a monthly cloud-based basis, has updated its AI marketing…
Anymind Group’s Conversational commerce platform “AnyChat” launches AI customer service agents
AnyMind Group Inc. has begun offering AI customer service agents for its conversational commerce platform "AnyChat". This enables hybrid customer…
Salesforce Introduces “Agentforce for Marketing” in Japan
Salesforce Japan Co., Ltd. has announced the launch of "Agentforce for Marketing" in Japan. This AI solution helps marketers work…
NI Consulting Launches Generative AI Integration for “Sales Force Assistant”
Tokyo-based NI Consulting Inc., a leader in management consulting and support systems, has announced the launch of the "SFA GenAI…
SORAMICHI signs partnership agreement with primeNumber
SORAMICHI Inc. is pleased to announce that it has entered into a partnership agreement with primeNumber Inc. TROCCO, provided by…
Qualtrics Unveils “Experience Agent”- An AI-Powered Solution to Strengthen Human Connections
Qualtrics held its annual event, "Qualtrics X4 2025: The Experience Management Summit," from March 18 to 20 in Salt Lake…
GNext, ONFET, and OIO Partner to Launch ‘Discoveriez Credit Database’ Using Blockchain
GNext Co., Ltd. is pleased to announce that it has signed a memorandum of understanding with ONFET PTE. LTD. and…
DEJAM and CATS Partner to Optimize Advertising Effectiveness and ROAS with Visualization Tool
LeanGo Inc. is pleased to announce that it has entered into a business partnership with CATS Inc. "DEJAM," operated by…