For decades, marketing technology promised a revolution. We used powerful data algorithms. They segmented audiences, optimized campaigns, and automated responses quickly. Yet, a profound disconnect often remained. Campaigns felt efficient, perhaps, but rarely deeply resonant. Messages landed in inboxes, but failed to land meaningfully. The missing ingredient? True contextual understanding means knowing what someone does and why they do it. This comes from their unique situation, history, and hidden needs. Japan is seeing a rise in context-aware artificial intelligence. This shift takes us from just following commands to forming intuitive, anticipatory partnerships. This isn’t just another tool. It changes how marketers and customers connect. It comes from a special mix of culture and technology. The Empathy Gap in a World of Commands Traditional AI, for all its power, operates like…
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