Hammock Inc., a provider of corporate software packages and cloud services, is pleased to announce that Mabuchi Corporation has introduced “Hot Profile,” a business card management and sales support tool.
Mabuchi is a company that operates in the logistics-related business, including packaging, and claims to provide “total coordination of logistics.” In particular, the company boasts a top-class share in the export packaging field, and handles a wide range of packaging work, including export packaging for large, heavy machinery and equipment, precision instruments, and automobile knockdown packaging. The company offers a variety of services that combine manufacturing and logistics, such as designing and manufacturing packaging containers in-house and selling packaging and packaging materials. Utilizing the packaging technology it has cultivated over many years, the company connects Japan with the world through its international integrated logistics network.
Until now, Mabuchi had not standardized the management of business card information, with employees storing and managing it individually, which led to problems with complicated information integration, sharing, and management. Therefore, with the challenge of centralized management and visualization of customer information across the entire company, the company considered unifying the system into a cloud-based business card management tool to improve the efficiency of sales activities. In addition, the company placed importance on the ability to properly manage authority over customer information, and after comparing and evaluating several business card management tools, it decided to introduce “HotProfile.”
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HotProfile automatically builds a customer database simply by scanning business cards, and creates a “customer chart” that allows easy confirmation of in-house connections and interaction history with customers. This allows sales representatives to quickly obtain the information they need, enabling smooth handover of cases and efficient new development. In addition, sales representatives can record the activity history for each customer as a “report,” which can be used to maintain relationships during handovers and for strategic sales activities. In addition, it comes standard with robust security features such as two-factor authentication and IP address restrictions, and manages customer information safely. This maintains the company’s credibility and provides an environment in which employees can work with peace of mind.
SOURCE: PRTimes