SORABITO has entered a strategic partnership with Eleven Labs Japan to push conversational AI into sectors where phones still run the business. Construction, rental, logistics, and manufacturing are the focus. The shared goal is to rethink phone based operations, not patch them.
The two companies are launching an Industry Specific Conversational AI Lab, a dedicated team to design and roll out conversational AI built for industrial workflows. This is not about generic voice bots. It is about understanding messy, high pressure, industry specific calls and making them actually work better.
Phone calls still dominate critical tasks on site. Ordering equipment, dispatching vehicles, checking inventory, handling urgent issues. At the same time, labor shortages are getting worse. Calls go unanswered. Messages are missed. Transcription errors pile up. Productivity drops and customer experience follows.
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SORABITO brings domain knowledge from years of B2B field operations and DX projects. Eleven Labs Japan contributes high quality voice AI. Together, they aim to build a conversational AI that can handle real operations, not scripted FAQs.
The concept is an operational platform powered by dialogue. AI handles first responses, structures key information, supports rental desks, answers product questions, manages delivery inquiries, and takes calls outside business hours. Humans step in where judgment is needed.
SORABITO will also provide industry specific demos to validate use cases quickly, with real scenarios and measurable indicators before moving to production. The message is clear. If industrial DX ignores the phone, it ignores reality.

