NTT DATA, a global leader in digital business and technology services, today announced the launch of its Agentic AI Services for Hyperscaler AI Technologies. This transformative suite of services helps organizations easily adopt, build, manage and scale AI-powered agents to improve efficiencies, unlock innovation and enhance employee and customer experiences, maximizing returns on AI investments.
This unique suite of services addresses the growing demand for agentic AI solutions that offer personalized experiences. This news builds on NTT DATA’s recently announced Smart AI Agent™, enabling enterprises to integrate AI-driven automation across business functions. Unlike traditional automation, Agentic AI understands user needs, engages naturally and handles complex interactions, empowering organizations to confidently scale their AI capabilities while ensuring optimization and success.
NTT DATA’s Agentic AI Services for Hyperscaler AI Technologies offers the industry’s most comprehensive suite of services for AI. These services support every stage of an organization’s agentic AI journey with cloud providers – from advisory and building AI agents to implementation, connectivity and ongoing managed services.
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Applicable across all industries including manufacturing, banking and healthcare, these services help organizations maximize AI investments and responsibly innovate while ensuring ongoing optimization and success. Available in over 20 languages across every major market, NTT DATA ensures seamless global adoption.
By integrating its agentic AI with generative AI, including large and small language models, these AI agents can perform tasks more rapidly, accurately and efficiently with fewer errors. NTT DATA also helps to ensure clients that once AI agents are deployed, they remain secure, up-to-date and continuously improved. By connecting AI agents to hyperscaler data centers, NTT DATA helps to enable more personalized, natural interactions, making AI-driven services more intuitive and effective.
Meeting the demand for scalable AI solutions
Enterprise AI investments are accelerating. According to Gartner®, “by 2028, the market for artificial intelligence services will reach $609 billion with a five-year annual growth rate of 21.4% in constant U.S. dollars.” Additionally Gartner also states that “By 2028, “33% of enterprise software applications will include agentic AI, up from less than 1% in 2024, enabling 15% of day-to-day work decisions to be made autonomously.”
NTT DATA’s own Global GenAI Report reflects this trend, showing organizations are increasingly prioritizing agentic AI for back-office and workflow optimization in 2025. The report also found that 96% of CIOs and CTOs prefer cloud-based solution methods.
Flexible agentic AI services
NTT DATA’s Agentic AI Services for Hyperscaler AI Technologies are available in flexible packages, allowing organizations to scale AI adoption with industry leading support that can easily align to clients’ budgets, resources and timeframes.
- Advisory services: Guidance on adopting and optimizing agentic AI solutions, including planning, design, GenAI, business process optimization and automation tailored to specific business needs.
- Implementation services: AI agent configuration, integration and deployment focused on security, compliance and performance optimization with complementary change management options.
- Ongoing AI management services: Continuous monitoring, troubleshooting, data governance and detailed reporting and analytics.
- Connectivity: Seamless connectivity across all channels using NTT DATA’s cloud-native global connectivity services for voice, chat and mobile integration, ensuring consistent monitoring and compliance with local regulations.
Advanced expertise to accelerate innovation with hyperscalers
NTT DATA is uniquely positioned to deliver innovative and comprehensive capabilities and services as a systems integrator, managed services provider and carrier. This allows for faster and more efficient deployment of AI agents anchored in our commitment to responsible AI.
NTT DATA is launching its Agentic AI Services for Hyperscaler AI Technologies with an initial focus on Microsoft platforms. As the leading Microsoft Cloud Voice partner and a top provider of Copilot for Microsoft 365, NTT DATA is well-positioned to help enterprises integrate AI agents into their daily operations.
By leveraging cutting-edge tools such as Azure AI Foundry and Copilot Studio, NTT DATA agents are equipped to deliver even more innovative and effective solutions to clients.
SOURCE: BusinessWire
