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Mico Inc. has launched “Match AI.” This new AI agent automates personalized content delivery on LINE. It does this in under five minutes. Match AI targets industries with complex products, like HR, real estate, and travel. It analyzes user behavior and survey data. Then, it recommends the most relevant products and services for each customer.
Match AI stands out because of its hybrid approach. The AI collects data, sets rules, and generates recommendations. Then, human input fine-tunes the outputs to match brand intent. This combination seeks to boost customer engagement, raise conversion rates, and simplify workflows.
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The launch shows a wider trend in the industry. It highlights AI-driven personalisation in digital marketing and customer communication. Businesses want to provide personalized experiences at scale. Solutions like Match AI demonstrate how automation and human oversight can work together. This partnership boosts efficiency and effectiveness. The rollout uses insights from Mico‘s work with over 3,200 brands. This indicates a shift toward utilizing AI to enhance customer engagement strategies.
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