Headwaters Inc., a company engaged in the AI solutions business, is pleased to announce the launch of its “Agentic Retrieval-Augmented Generation (AAG)” service, which maximizes the performance of large-scale language models (LLMs) through access to external data and tools.
Headwaters has expanded its lineup of LLM services for companies using the “Azure OpenAI Service,” building RAG (Retrieval Augmented Generation) systems tailored to the specific needs of each company, as well as supporting the development of a variety of AI agents, including contact center AI agents, station staff AI agents, migration AI agents, and in-vehicle edge AI agents, as well as proofreading AI and translation AI.
Headwaters has received many inquiries from companies interested in the early adoption of “AI agents,” and there is a strong demand for task-specific AI agents that can replace some tasks in combination with business data accumulated within the company.
To meet these needs, Headwaters will provide the “Agentic RAG” service, which has already been adopted by major clients. “Agentic RAG” is a technology that combines multi-stage search and autonomous inference processes, a hybrid model of AI agents and RAGs.
This makes it possible to introduce task-specific AI agents optimized for each task, such as site reports and product design documents created in Word, order documents and product lists in Excel, and management data stored in a database.
In addition, by dividing up the tasks to be requested of AI agents, it is possible to improve the expertise of specific domain knowledge and work efficiency, and by narrowing down the data sources to be referenced, it also contributes to improving the accuracy of RAG.
By providing the “Agentic RAG Orchestrator,” which autonomously references dedicated AI agents specialized for specific business tasks, “Agentic Design Pattern” planning, which serves as an overall design guideline for AI agents, support for conceptualizing the optimal Agentic RAG architecture to meet necessary requirements, and the “SyncLect AI Agent”, a multi-agent platform for quickly building secure Agentic RAGs, we will build an “Agentic RAG” environment with high autonomy and scalability in the customer’s Microsoft Azure environment.
SOURCE: PRTimes
