Fujitsu Outlines AI Agent Strategy and Data Use Approach

Fujitsu released the “Fujitsu Uvance Update,” outlining the progress of “Uvance,” a business model that contributes to solving social issues across industries.

Fujitsu’s Uvance sales growing steadily, targeting 700 billion yen in fiscal 2025

Fujitsu’s Uvance aims to solve both social and business issues across industries, focusing on business areas such as “Sustainable Manufacturing,” “Consumer Experience,” “Healthy Living,” and “Trusted Society.” Whereas traditional systems and other approaches were based on the introduction of technology, Uvance’s approach is characterized by its approach of combining business divisions and technologies in a complex manner to solve major issues such as social issues. Fujitsu Executive Vice President and COO Takahashi Minami said, “Uvance-related sales have been growing steadily. In fiscal 2024 (ending March 2025), we were able to significantly increase our related sales to 480 billion yen, compared to our target of 450 billion yen. Our target for fiscal 2025 is 700 billion yen, which will be 30% of service-related sales.” Going forward, Uvance will place greater importance on AI agents in terms of increasing sales related to Uvance. Takahashi says, “The survey showed that 60% of companies that have introduced AI have experienced a productivity increase of more than 10%. Furthermore, 81% of people believe that AI will be incorporated into more than half of their company’s business processes by 2030. We are entering an era in which AI will support all business areas and work in collaboration with people.”

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Multiple AI agents optimally manage inventory in SCM

As an example of how AI agents can transform business operations, Fujitsu introduced a demonstration of multiple AI agents handling inventory management in a supply chain management (SCM) system. When a risk of inventory shortage occurs and an instruction is given to “find the optimal solution with an emphasis on cost,” four task-specific AI agents, namely, procurement agents, inventory agents, manufacturing agents, and sales agents, and an AI agent acting as an orchestrator that coordinates them, will coordinate and produce the optimal solution in a matter of seconds. In the past, these departments had to be coordinated manually, and in some cases this could take several weeks or even a month. Another feature of Fujitsu is that the conversation history of each AI agent, showing what they were thinking when they tried to take that action, can be viewed. Furthermore, feedback can be given on the action, so the AI agents can be further developed by improving the prompts, etc.

SOURCE: Yahoo