Ielove GROUP Co., Ltd., a company focused on digital transformation for the real estate industry, has added its Ielove AI Agent to the LINE integration of its CRM, Ielove CLOUD. The result is simple and very practical. AI now handles everything from the first customer message to appointment scheduling, automatically. Fewer missed leads. Less manual chasing. Sales teams get their time back.
This is not just another reply suggestion feature. The Ielove AI Agent actually holds conversations with customers on LINE. It responds, follows up, and completes store reservations on its own. In an industry that has difficulty with the lack of workers, this is a big deal. The customers are provided with instant responses all the time without any interruption of day or year, and the businesses eliminate the possibility of losing potential customers who were just not responded to because no one was around.
By implementing this level of automation in customer engagement, Ielove’s goal is to enhance the quality of customer service and at the same time, ensure that the visits to the store really take place. It is a clear push toward smarter, more sustainable operations in real estate.
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Ielove GROUP says it will continue driving digital transformation across the industry, with the goal of making the search for comfortable homes easier and more efficient.
Ielove CLOUD itself is a customer management system designed specifically for real estate. It helps teams track customers quickly and clearly, manage messages and schedules from a smartphone, and respond without delays. With built-in data analysis, it also supports better productivity and stronger profitability, without adding complexity to daily work.

