IIJ Global and TechMatrix Offer Services for Cortex XSIAM

IIJ Global Solutions Inc. and TechMatrix Corporation have announced the joint launch of a suite of support services for Palo Alto Networks’ AI-driven security operations platform, Cortex® XSIAM. The collaboration will offer end-to-end assistance to Japanese companies, spanning implementation, operational support, and monitoring, to help organizations adopt and maximize the benefits of Cortex XSIAM while ensuring stable and secure operations.

By combining IIJ Global’s advanced technical expertise and extensive track record in security solution deployment with TechMatrix’s deep product knowledge and robust security monitoring capabilities, the partnership will deliver comprehensive support—from pre-implementation consulting through to post-deployment operations. The goal is to reduce operational burden, improve security effectiveness, and enable continuous enhancement of security posture.

Addressing the Need for Advanced Security Operations

Cyber threats are getting smarter. Security operations centers (SOCs) use various tools. This helps them spot and react to complex attacks better. Security analysts feel stressed by the increasing alerts and the need for complex analysis. This raises the risk of missing threats or delaying responses. Cortex XSIAM solves this challenge by combining several functions. It includes XDR, SOAR, SIEM, UEBA, and ASM all in one platform. This is backed by more than 2,600 machine learning models. It automates log collection, analysis, threat visualization, and response. This spans both endpoints and servers. As a result, it boosts the efficiency and accuracy of security operations.

こちらもお読みください： Straya Secures 100M+ Yen Funding for Security Platform

Deploying Cortex XSIAM needs specialized skills. Know the implementation process. Design the operational system. Focus on skill development. IIJ Global and TechMatrix leverage their solid technical skills and experience. They’ve built a one-stop support system to help Japanese companies at every step of adopting Cortex XSIAM.

Both companies are long-standing, award-winning partners of Palo Alto Networks. IIJ Global has an extensive record of implementing Palo Alto Networks solutions tailored to diverse customer security needs, while TechMatrix brings its experience as a distributor and its advanced operational service, “TechMatrix Premium Support powered by TRINITY (TPS).” This combined expertise enables the two firms to deliver seamless support across the entire lifecycle—from design and deployment to operation and maintenance.

Three Core Support Services

The newly launched services cover all operational and lifecycle management needs:

• Implementation Support Services – Assistance with design, system construction, and initial tuning to ensure a smooth rollout of Cortex XSIAM.
• Operational Support Services – Ongoing support for daily operational tasks, including settings tuning, maintenance, and Q&A assistance to optimize performance.
• Monitoring Support Services – Support for SOCs using Cortex XSIAM, including alert monitoring, incident response, and analysis of detected threats.

今後の展望

IIJ Global Solutions そして テックマトリックス株式会社 want to be trusted partners for businesses. They assist companies in enhancing their security operations (SecOps). They aim to provide ongoing support for Cortex XSIAM. This helps organizations lower security risks, boost efficiency, and spark innovation, while ensuring safety stays strong.