English 
Behavox has upgraded its Quantum Voice platform. Now, it supports several Asian languages. This change aims to boost compliance monitoring and risk detection in the Asia-Pacific region. The upgrade allows full transcription. It also detects risks and lets you switch languages easily. This includes Japanese, Mandarin, Cantonese, Hindi, Korean, Vietnamese, Thai, Tagalog, and Indonesian.
This change happens as banks and global companies face more rules. They need to monitor communications in native languages better. Traditional compliance tools, designed for English-only settings, often fail with multilingual conversations. This leads to gaps in oversight. As a result, firms face regulatory fines and reputational risks.
Quantum Voice uses specialized language models and AI speech recognition to fill these gaps. It has a 20% word error rate, which is much lower than many popular providers. It also detects compliance risks in real time. The system also considers natural code-switching, which is common in workplace talks across Asia.
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The expansion shows a key industry trend: regulators and businesses want more transparency and accuracy in multilingual settings. Quantum Voice is changing compliance practices. It sets new standards for risk detection in fast-growing Asian markets by addressing these needs.
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