タグ: カスタマー・エクスペリエンス

Is AI the Key to Transforming Employee Experience and Retention Worldwide?

The global business landscape is in the throes of a silent revolution. Boardrooms buzz with talk of digital…

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Simple Inc. introduces “coorum,” a truth data platform

Asobica Inc. is pleased to announce that it has begun providing its honest data platform "coorum," based on…

Gapraise Inc Launches Project to Enhance BIGLOBE’s CX

Gapraise Inc., an international SaaS trading company that supports digital businesses, is pleased to announce that it has…

Mitsubishi UFJ Factors and Tokei Computer Broaden Ties

Mitsubishi UFJ Factors Co., Ltd. and Tokei Computer Co., Ltd.  are pleased to announce that in addition to…

Resona Bank Adopts AI Tool to Boost Contact Center Sales

PKSHA Technology Inc. has announced a new partnership with Resona Bank, Ltd. to fully implement PKSHA Speech Insight,…

Fastly and STCLab Inc Announce Strategic Collaboration

Fastly, Inc., the leading global edge cloud platform, and its Japanese subsidiary, Fastly, announced a strategic partnership with…

TOPPAN Group unveils AI-powered Contact Center service

TOPPAN Corporation, a group company of TOPPAN Holdings, and TB Next Communications Inc. will begin offering a service…

transcosmos, Cogent Partner on Contact Center Services

Transcosmos Inc., a top global BPO provider from Japan, has teamed up with Cogent E-Services Limited. Cogent is…

livepass Inc. Announces Next Product Strategy

livepass Inc. is pleased to announce that it is evolving from its traditional video-based service model to a…

Tokyo Gas Adopts “RightVoC by KARTE” AI VoC Solution

RightVoC by KARTE, a product provided by RightTouch Inc., which is transforming customer support with data and AI,…

NetSuite Launches Field Service Management in Japan

Oracle NetSuite announced that with NetSuite Field Service Management, it will help organizations in Japan provide a seamless…

STARFLYER and IBS to Boost STAR LINK Loyalty Platform

STARFLYER Inc., Japan's premium airline, has successfully upgraded its STAR LINK loyalty platform by adopting IBS Software's iLoyal…

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