タグ: カスタマー・エクスペリエンス

Transcosmos Inc., a top global BPO provider from Japan, has teamed up with Cogent E-Services Limited. Cogent is…

livepass Inc. is pleased to announce that it is evolving from its traditional video-based service model to a…

RightVoC by KARTE, a product provided by RightTouch Inc., which is transforming customer support with data and AI,…

Oracle NetSuite announced that with NetSuite Field Service Management, it will help organizations in Japan provide a seamless…

STARFLYER Inc., Japan's premium airline, has successfully upgraded its STAR LINK loyalty platform by adopting IBS Software's iLoyal…

VOICHAT Inc. is pleased to announce that it has entered into a business partnership with Adish Inc. to…

Link Co., Ltd., the developer of the cloud-based CTI/call center system "BIZTEL," which has held the No. 1…

Dialpad, Inc., which provides an AI-powered customer communications platform, has announced that it will begin offering advanced AI…

Nippon VELUX Co., Ltd., a specialist skylight manufacturer, has decided to introduce SELFBOT, a generative AI chatbot provided…

Karakuri Inc., a company that empowers customer support, is pleased to announce that Mitsubishi UFJ Asset Management Co.,…

Zendesk Japan, Inc., the leading AI-powered support platform company, today announced that Taro Mori has been appointed Representative…

RevComm Inc. has introduced "MiiTel Synapse," a new voice AI service aimed at streamlining business decision-making through deeper…