タグ: カスタマー・エクスペリエンス

Emotion AI in CX: The New Rules of Customer Journey Mapping

What if every customer journey map you’ve relied on so far was only telling half the story? Most…

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Helpfeel Unveils Beta of AI-Powered Article Search API

Helpfeel Inc., which provides an "AI knowledge data platform" that strengthens corporate AI, will begin offering the beta…

Kujira Develops Kujira Telephone Reception AI Agent for Businesses

Kujira Co., Ltd. began development of a new system called "Kujira Telephone Reception AI Agent," which uses AI…

AVILEN launches “Automatic Response AI Operator” service

AVILEN Inc. has launched the 'Automatic Response AI Operator,' a service that automates telephone support using generative AI,…

360Channel’s AI Caster teams up with CoeFont voice platform

360Channel Inc. has begun API integration between its AI technology-based information dissemination service "AI Caster" and the AI…

L is B Unveils Beta of On-Site AI Tool ‘Direct Assistant’

L is B Inc. is pleased to announce that it will begin offering the beta version of "direct…

KUL Corporation introduces “Narleful Chat” conversational AI

KUL Corporation has developed "Nareful Chat," a secure, interactive, generative AI chat tool for businesses. The service will…

NEC Platforms adds carrier connection to UNIVERGE BLUE

NEC Platforms will begin offering a direct connection model for its UNIVERGE BLUE cloud service, which integrates essential…

Sky Unveils SKYSEA Client View Ver.21 with AI Assistance

Sky has launched SKYSEA Client View Ver.21. This latest version of their client operations management software includes a…

NTT-AT Launches In-Person Version of Globejoy Assistant

NTT Advanced Technology Corporation will begin offering a face-to-face version of its multilingual real-time communication assistant "globejoy" from…

Zendesk Adds Features to Boost Resolution Platform AI

Zendesk, Inc., a leading AI-powered support platform, has added new features to its AI service platform , the…

United Arrows Co introduces “Mail Dealer” Service

United Arrows Co., Ltd. has introduced Mail Dealer, an email sharing and management system provided by Rakus Co.,…

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