MK System Co., Ltd., which develops systems and provides cloud services for business support software related to social insurance, labor insurance, etc., has partnered with kubell Co., Ltd., which provides business chat services such as “Chatwork”, to further improve user experience by linking the systems of both companies via API. This marks a major step in promoting innovative DX (digital transformation) in the work of social insurance and labor attorney offices.
In recent years, major challenges facing social insurance labor and employment consultant offices have been creating systems for smooth information sharing with client companies and for quick and reliable notification procedures.
With the spread of electronic application systems, applications themselves are increasingly being submitted online. However, subsequent procedures, such as notification of application results and distribution of official documents, still rely heavily on email and telephone, leading to information being overlooked and increased workloads.
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Meanwhile, many labor and social insurance offices and client companies routinely use chat functions, including the business chat app “Chatwork.” Among these, “Chatwork” is used by many labor and social insurance offices as an intuitive, domestically produced business chat tool. In light of this environment, we believe that by seamlessly linking our company’s “Sharao Yume” with “Chatwork,” notifications and file distribution can be automated, greatly improving the efficiency of cumbersome tasks that previously relied on human labor.
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