English 
株式会社リンク, which operates “BIZTEL,” is pleased to announce that it has signed a distributorship agreement for “BIZTEL” with SoftBank Corp. as of today, and that SoftBank has begun reselling the product.
“BIZTEL” provided by Link can be used for everything from simple operation of one seat to large-scale use with hundreds of seats or more.
This cloud-based call center system is used by over 2,000 companies across a variety of industries, including manufacturing, finance, pharmaceuticals, IT, and services. In addition to clear call quality, a stable system, and high-level security, it offers a variety of features, such as call summarization using generative AI, automatic detection of customer harassment, and voicebot integration, helping to streamline and automate corporate telephone operations.
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SoftBank leverages its extensive knowledge in the fields of communications and IT and its nationwide corporate client network to support companies in promoting digital transformation. It provides one-stop support, from system implementation to operational support, and works closely with customers to address their challenges, providing strong support for improving business efficiency, reducing costs, and improving customer experience.
The conclusion of this agreement will enable ソフトバンク to provide “BIZTEL” to many customers who have issues with their telephone services through its sales channels.
BIZTEL will continue to provide flexible services that solve various problems for our customers as a partner in realizing the efficiency of telephone operations.
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日本語