Dentsu Digital Inc. launched the “Employee eXperience (EX) ReDesign Program,” a service that helps improve employee experience when using companies’ business systems.
In recent years, many companies have introduced business systems, but have run into problems such as low utilization, frequent operational errors, and a heavy learning burden. As a result, it is difficult to create benefits that exceed the implementation costs, leading to a decline in employee experience and productivity. The following four factors can be broadly cited as contributing factors to these issues.
The system does not match the business
・The effects of using the system are hard for employees to see
Poor usability
・The background and purpose of the introduction are not communicated
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Dentsu Digital has supported the implementation of business systems for companies in a wide range of industries and has an extensive track record of maximizing the employee experience value at the time of implementation. This program will utilize this expertise to provide integrated support from identifying issues in the use of companies’ business systems to employee experience and UI design and penetration of understanding among employees, contributing to the business growth of companies by maximizing the employee experience value.
SOURCE: PRTimes
