TIS and Towa Pharma Unveil Digital Healthcare Passport

TIS Inc., a member of the TIS INTEC Group, and Towa Pharmaceutical Co., Ltd. TIS has launched the ‘Healthcare Passport’ at Chiba Neurosurgical Hospital in Chiba City. The initiative gives patients a digital record of their medical history, called their patient journey. Hospital pharmacists create this record to support better team care, even after patients leave.

A digital platform to support patient-centered care

The ‘Healthcare Passport’ is a personal health record (PHR) platform by TIS. It lets patients share their health and medical info safely with doctors and family. The system lets users safely share data through a cloud platform. It ensures two-way communication and easy access.

TIS and Towa Pharmaceuticals teamed up in 2021. They want to grow this service and create lasting healthcare systems in the area. TIS operates the centralized health data platform thanks to this collaboration. Towa taps into its nationwide network to boost adoption.

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Addressing the challenge of fragmented patient information

Chiba Neurosurgical Hospital believes it’s important for patients to know their complete treatment history. Since 2019, the hospital’s pharmacists have created paper ‘medication information sheets.’ These sheets outline each patient’s treatment journey. They are provided at discharge. These documents help patients tell other doctors about their medications and treatments. This improves their care continuity.

Paper records are tough to store. They can get lost easily. Plus, sharing them with distant family members is hard. To fix these issues, the hospital chose to digitize the system. In the summer of 2024, it adopted the ‘Healthcare Passport.’ This decision was made with Towa, its pharmaceutical partner. They chose the platform because it offers secure, cloud-based sharing features.

Pilot shows strong adoption and engagement

A demonstration project kicked off at the end of 2024. It started when discharged patients installed the ‘Healthcare Passport’ app. Initially, pharmacists assisted with installation when patients left the hospital. Later, the hospital shifted to home-based setups by family members. This change eased staff workload and made sure patients still consented.

By May 2025, about 40% of targeted patients had installed the app. That’s 212 out of 529, thanks to its clear benefits. Patients valued its convenience, portability, and usefulness in disasters, especially when hospital records are hard to reach. Families supported adoption. They liked being able to view medical histories online and take part in care planning.

Enhancing the delivery of medication information

The ‘Healthcare Passport’ has turned Chiba Neurosurgical Hospital’s drug info program into a digital one. The hospital can now share important medication information safely through the cloud.

Right now, drug information sheets are shared as PDFs. The hospital wants to look into interactive formats. They could connect drug data to certain illnesses or injuries. TIS and Towa will keep improving the platform. They will also work with Chiba Neurosurgical Hospital. This aims to improve teamwork between hospital and community pharmacists. It will enhance the patient journey.