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Stranza Inc., developer of the cloud-based business management system “Apotool & Box” for dental clinics, released an updated version of “Telephone Garakuda,” an AI automated telephone reception service provided jointly with AI Shift Inc., on September 11, 2025.
The medical industry is facing a chronic shortage of personnel and an overload of work, with telephone support in particular placing a heavy burden on staff. In this situation, there is a growing need for automated responses using AI.
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“Telephone Garakuda,” jointly developed by Stranza and AI Shift, is a service that uses natural voice dialogue with AI to automate telephone reservation and cancellation requests from patients. Since its launch in 2023, it has been adopted by dental clinics across the country, contributing to the efficiency of telephone operations. This latest update aims to further improve accuracy and convenience, and meet the diverse needs of dental clinics.
SOURCE: PRTimes
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