Smart Craft has rolled out an AI Assistant inside its cloud-based process management platform, and this one is clearly aimed at the shop floor, not the boardroom. Simple as that. Employ on-site data and permit end-users to ask simple questions in the language of their choice. The AI handles analysis, improvement suggestions, and report creation without extra tools or custom setup.
The bigger problem Smart Craft is addressing is not lack of AI. It is useless AI. In manufacturing, data is scattered across systems, so most generative AI ends up producing generic answers that do not reflect real operations. Smart Craft already stores process instructions, production volumes, quality and inspection data, equipment operation logs, worker performance, lot tracking, and anomaly history. The AI Assistant works directly on this data.
This allows teams to spot defect spikes, detect equipment issues, analyze causes, and get suggested countermeasures quickly. It also removes a lot of subjective judgment that usually slows improvement work. Anyone on the floor can ask things like weekly defect rates or request an improvement plan and get a response instantly.
Also Read: KPMG Consulting Expands One-Stop CCoE Support to Drive Company-Wide Cloud Adoption
The direction is clear. Manufacturing AI is moving away from experiments and toward daily decision support. Smart Craft is pushing AI into the process itself, where productivity is actually won or lost.

