Hitachi Solutions announced that it will begin offering a “Site Reliability Engineering Support Solution”, which visualizes the systems and operations operated by companies and supports the improvement of operational tasks. Site Reliability Engineering (SRE) is a method to optimize system operation cost reduction and speed based on visualized numerical values while maintaining the reliability of the system. The company will support the practice of SRE in Japanese companies, which has traditionally been considered difficult, by introducing observability. The Site Reliability Engineering Support Solution utilizes New Relic’s observability platform “New Relic” and observability tools already used by companies to monitor the entire system, including infrastructure, applications, and browsers, as well as collect information related to operations. Hitachi Solutions engineers will work with customers to prioritize operational improvements and support the introduction of optimal automation tools by quantifying not only system performance and operating status, but also incident response and requested infrastructure and service provision.
The solution consists of three menus: implementation consultation, implementation support, and operational improvement/automation support. The implementation consultation will consult on the extent to which the observability tool, which is the premise of the solution, should be applied based on the customer’s current system environment and operational status. The implementation support will support the design and work related to the implementation when the implementation of an observability product is necessary. The operation improvement and automation support will use the implemented observability tool to support the analysis of operations based on numerical values and the proposal of operational improvement through automation. In addition, when implementing improvements, the proposal, implementation support, and operation design of the necessary tools will be supported. These menus will enable companies to accelerate the optimization of system operation management by repeating the cycle of analyzing increasingly complex system operations and improving operations using automation tools.
In addition, it will be introduced from a small system, and Hitachi Solutions will proceed with automation in an appropriate way, so the burden on companies will be reduced. The price of the site reliability engineering support solution will be quoted individually. Hitachi Solutions will continue to contribute to companies’ sustainability transformation (SX) by supporting the optimization of their system operations.Hitachi Solutions announced on the 17th that it will begin offering a “Site Reliability Engineering Support Solution” on March 18th, which visualizes the systems and operations operated by companies and supports the improvement of operational tasks. Site Reliability Engineering (SRE) is a method to optimize system operation cost reduction and speed based on visualized numerical values while maintaining the reliability of the system. The company will support the practice of SRE in Japanese companies, which has traditionally been considered difficult, by introducing observability. The Site Reliability Engineering Support Solution uses New Relic ‘s observability platform “New Relic” and observability tools already used by companies to monitor the entire system, including infrastructure, applications, browsers, etc., as well as collect information related to operations.
Hitachi Solutions engineers will work with customers to prioritize operational improvements and support the introduction of optimal automation tools by quantifying not only system performance and operating status, but also incident response and requested infrastructure and service provision . The solution consists of three menus: implementation consultation, implementation support, and operational improvement/automation support. The implementation consultation will consult on the extent to which the observability tool, which is the premise of the solution, should be applied based on the customer’s current system environment and operational status. The implementation support will support the design and work related to the implementation when the implementation of an observability product is necessary. The operation improvement and automation support will use the implemented observability tool to support the analysis of operations based on numerical values and the proposal of operational improvement through automation.
In addition, when implementing improvements, the proposal, implementation support, and operation design of the necessary tools will be supported. These menus will enable companies to accelerate the optimization of system operation management by repeating the cycle of analyzing increasingly complex system operations and improving operations using automation tools . In addition, it will be introduced from a small system, and Hitachi Solutions will proceed with automation in an appropriate way, so the burden on companies will be reduced. The price of the site reliability engineering support solution will be quoted individually. Hitachi Solutions will continue to contribute to companies’ sustainability transformation (SX) by supporting the optimization of their system operations.
SOURCE: Yahoo
