Mitsubishi Research Institute DCS Co., Ltd. , UNIRITA Corporation and Fixpoint Corporation have joined forces to offer the “Smart Operations Platform,” a new DCS service that will streamline fault management in IT operations.
Background and Aims
In IT operation fault management, the first action immediately after an alert occurs is crucial, and it is important to quickly identify the fault and grasp the scope of its impact. However, with the recent increase in complexity of IT systems, it has become extremely difficult to identify which alerts will affect business from among the large number of alerts. In addition, with the growing shortage of engineers, there are many cases where highly skilled personnel are overwhelmed with responding to alerts and are unable to focus on the tasks that should be utilized.
In response to this current situation,
– DCS has over 50 years of experience in IT operations know-how
– LMIS, a tool that supports Unirita‘s efficient fault detection and rapid response
・Kompira, a tool that helps automate Fixpoint‘s IT operations and management
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We have created a new service that combines the strengths of these three companies. It helps to improve the efficiency of fault management, eliminates dependency on individuals in fault response, and promotes rapid response and resolution of faults.
SOURCE: PRTimes
