Tsukuba City Moves Invoices Online to Cut Errors and Free Up Staff Time

Tsukuba City in Ibaraki Prefecture has decided to introduce Infomart’s BtoB Platform Invoice, marking another step in its push toward a fully digital local government. The move sits under the city’s Digital Government Promotion Policy, which aims to rethink internal operations, not just digitize paperwork for optics.

The trigger was a clear bottleneck. While internal invoice approvals were digitized back in 2022, invoices coming from businesses were still paper based. Staff had to manually reenter invoice data into the financial accounting system, creating room for input errors and forcing repeated checks. For work that demands near perfect accuracy, this consumed time and people who could have been focused on citizen services or policy planning.

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The new platform directly links invoice data from suppliers to the city’s accounting system. Manual entry of amounts and creditor details is removed from the process. That alone cuts review time and reduces workload across approval stages.

Preliminary operations are scheduled for January 2026, with full rollout planned for August. The bigger signal is not the tool itself, but the trend. Local governments are starting to treat process redesign and accuracy as core digital goals, not side benefits.