NTT DATA Launches Agentforce Service for Enterprise AI

NTT DATA has announced a new service offering for Salesforce’s Agentforce, aimed at helping enterprises adopt and scale autonomous AI agents across operations. NTT DATA builds on its Smart AI Agent™ Ecosystem with a new EPAS model. This model stands for Evangelize, Pilot, Adopt, and Scale. It helps to deploy AI agents that boost human productivity.

NTT DATA’s new service uses its skills in digital workforce integration. It gives clients access to a collection of AI use cases designed for different industries. It helps with proof-of-concept deployments and scaling. This is done through product-focused models, which lead to quicker AI-driven business results.

The service improves data unification and interoperability. It integrates with platforms such as MuleSoft and Data Cloud. Key applications are customer service, healthcare, real estate, marketing automation, and recruitment, among others. Governance and security keep AI agent deployment controlled and steady.

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This move shows wider industry trends. It highlights digital labor, agent orchestration, and strong AI frameworks. NTT DATA aims to be a key partner for businesses wanting to add AI to their daily work. They focus on helping companies grow, stay secure, and innovate responsibly within the Salesforce ecosystem.