日本語 
Onebox Inc. has released “yaritori AI Pro,” an AI agent that supports email operations.
“yaritori AI Pro” is an AI agent that adopts RAG (Search Augmentation Generation) and a multi-agent configuration, and is a significant evolution of the functions of “yaritori AI” that we have been providing since 2023. It will be able to automatically generate natural emails based on past interactions, thereby improving business efficiency and standardizing.
” Yaritori, ” which we provide , is being adopted in a wide range of industries as an “email-based DX tool” that streamlines front-office operations such as responding to inquiries, customer management, and mass sending.
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In particular, sales and customer support departments spend a lot of time and effort responding to inquiries, including emails. There are many issues to be addressed, such as complaints due to missed or delayed responses, and inconsistent responses from each staff member.
In response to these challenges, we quickly released ” yaritori AI ” in 2023. It has supported the efficiency of customer support operations through functions such as “automatic generation of email text,” “translation and tone conversion,” and “detection of complaint text.” Furthermore, in 2025, we launched the BPO/online assistant ” yaritori AI Assist ,” which also contributes to improving the customer support system.
As we continued to conduct these field-based practical operations, the value that AI agents provide to customers became clear, which led to the release of “yaritori AI Pro.”
SOURCE: PRTimes
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