TOPPAN Corporation, a group company of TOPPAN Holdings, will begin offering its Digital Avatar Service on June 20, 2025. The Service creates an avatar in a digital space that realistically reproduces the appearance and voice of a living person and can converse as if the person were the real person.
This service not only uses TOPPAN’s appearance reproduction technology and unique voice reproduction AI model to realistically reproduce a person’s appearance and voice, but also utilizes TOPPAN’s data management know-how to train AI to learn vast amounts of data about the person, allowing it to create an avatar that can converse as if it were the person.
This will be provided as part of a service that the Toppan Group launched in May 2025 to promote the use of AI both inside and outside the company across the group and make corporate marketing operations AI-powered.
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This service enables interactive communication with more people through a person’s digital avatar, and enables information to be sent to a more diverse audience. Furthermore, know-how can be utilized in the marketing field, enabling it to be accumulated and passed on as a corporate asset.
While the means of disseminating information are becoming more diverse, the declining birthrate and aging population, as well as the advancement of digitalization, have created challenges in the transfer of knowledge and experience between generations and in effective communication in the field of marketing. The COVID-19 pandemic has also heightened the importance of conveying people’s thoughts and the power of stories online. In this context, advances in generative AI technology have made it possible to recreate digital avatars with human-like qualities, such as the appearance and voice of people, and this is expected to become a new means of communication for the resolution of transfer and marketing issues.
However, it is difficult to reflect information such as the knowledge and experience of a specific individual in a digital avatar; to make this possible, it is necessary to structure the vast amount of knowledge and experience data that an individual possesses and have AI learn from it, which requires specialized knowledge and advanced technology in generative AI.
Therefore, by combining the extensive knowledge that TOPPAN has cultivated in the use of generative AI with the technology and know-how to reproduce a person’s appearance in a digital space, we will begin offering a “Digital Avatar Service” that can create a realistic, interactive avatar that can converse as if it were the real person. This service can be used in sales negotiations in marketing and customer contact work, expanding the possibilities of corporate activities.
SOURCE: PRTimes
