AI

Dialpad Launches Real-Time AI Business Communication Features in Japan to Transform Workflows

Dialpad, Inc., a leader in AI-native business communication, is launching its real-time generative AI in Japan. Local customers can access it through free trials until April 2026. This move seeks to modernize how businesses communicate in Japan. It will also speed up digital transformation for companies of all sizes. Created with ソフトバンク株式会社 (SoftBank), this offering features: High-precision Japanese real-time speech recognition Automated summaries with action item suggestions Real-time coaching for sales and support staff Dialpad is adding real-time AI features to its cloud platform. This move aims to cut operational inefficiencies, boost customer engagement, and help employees work smarter. What Dialpad’s Real-Time AI Offers Japan’s Enterprises Dialpad’s real-time AI works across different communication methods, like phone calls and virtual meetings. It includes: Real-time Japanese speech transcription uses Dialpad’s automatic speech…