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IVRy Leverages AI-First Model for Japan’s Contact Centers

IVRy Inc. has launched IVRy AI Contact Center, positioning it as an AI native platform built to handle customer conversations end to end, not just assist agents. The timing is…

HashPort and Orient Launch Blockchain Loyalty Program

HashPort Inc. and Orient Corporation have launched a new fan marketing initiative…

Genetec Unveils AssessA SCAN for PLM Success

Genetec Corporation is pleased to announce that it will begin offering "AssessA…

VLOOM launches voicebot preview for call centers

Collabos has put out an early version of the voice dialogue function…

Machi Space adds wind simulation for urban planning

Applied Technology has added a wind analysis function to its cloud environmental…

MENTENA expands APIs for smarter maintenance data

Yachiyo Solutions is upgrading its cloud-based factory management system MENTENA to push…

Splashtop integrates CrowdStrike Falcon security

Splashtop Inc. has announced integration with CrowdStrike’s Falcon platform. The focus is…

HCLTech and Cisco deepen AI contact center solution

HCLTech and Cisco have come out with a newer version of their…

SB C&S launches Micas switch distribution in Japan

SB C&S Corporation has entered into its first domestic distributor agreement with…

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