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Sony Biz Networks Inc Debuts New AI Chatbot “Assist AI”

Sony Biz Networks Inc. has announced "Assist AI Chat Bot." This generative AI chatbot will manage employee questions. The tool will launch on July 18, 2025. It's part of the NURO Biz Assist suite, which offers ICT solutions for businesses. The chatbot helps ease the workload for information systems and customer service teams. This is especially useful for small and medium-sized businesses. The tool automates answers to common questions. This lets staff focus on more important tasks. If AI can't solve a problem, it sends the question to a human. Then, it adds the response to its knowledge base. This improves its accuracy in the future. Also Read: BIZTEL and Dr.Tel Partner to Enhance Call Center Quality This launch shows a larger trend in the industry. Companies are using AI…