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IVRy Leverages AI-First Model for Japan’s Contact Centers

IVRy Inc. has launched IVRy AI Contact Center, positioning it as an AI native platform built to handle customer conversations end to end, not just assist agents. The timing is…

Helpfeel raises ¥2.6B to expand AI knowledge data platform

Helpfeel Inc., which provides an "AI knowledge data platform" that strengthens corporate…

Hitachi Systems Launches Industry-Focused Assistant AI

Hitachi Systems, Ltd. has used advanced information technology to solve challenges for…

NEC AI Outperforms Humans in Web Operation Success

NEC announced the development of "cotomi Act," an agent technology for automatically…

NTT East Launches BizDrive ASM Managed Solution

NTT East Corporation announced that it will begin offering "BizDrive ASM," a…

Omi Japan and Kyoto Health Partner on Medical DX MoU

Omi Japan Co., Ltd., the Japanese subsidiary of the Omi Group, which…

Mitsubishi UFJ to boost productivity with Trust Generation AI

Mitsubishi UFJ Trust and Banking Corporation, Mitsubishi UFJ Trust Systems Co., Ltd.,…

MENTENA Adds API for Centralized Equipment Control

MENTENA, a cloud-based facility management system provided by Yachiyo Solutions Co., Ltd.,…

SentinelOne Japan Completes Prompt Security Acquisition

SentinelOne Japan Co., Ltd., the Japanese subsidiary of SentinelOne®, a global leader…

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