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Exedy’s AI Robot “Neibo” Debuts at CAINZ Yoshikawa-Minamiten, Accelerating Japan’s Retail Digital Transformation

In December 2025, a big leap in Japan's retail digital shift happened. CAINZ Yoshikawa-Minamiten launched "Neibo," Exedy's AI smart robot service, in its new store. Japanese retailers are using robotics and conversational AI more and more. They want to enhance customer experience, boost efficiency, and improve their digital strategies. Neibo is one of the most advanced AI-driven helpers in Japan's home improvement stores. AI-Powered Neibo Brings a New Customer Experience to Physical Retail Exedy, widely known for its automotive component engineering capabilities, has expanded into robotics with its customizable smart robot platform “Neibo.” The company started using Neibo commercially in 2024. The CAINZ partnership is one of the biggest real-world uses so far. The version deployed in Yoshikawa-Minamiten is the Neibo Multi-Robot, equipped with: Conversational AI capable of natural, real-time…