Customer Experience

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Finatext Launches AI Role-Play Tool for Insurance Sales

Finatext Inc. has started offering ‘Finatext AI Sales Assist -AI Role-Playing-,’ a SaaS tool for insurance companies and agents. It uses generative AI to let users practice interactive sales conversations…

IVRy launches new feature “Voice Recognition Q&A” AI generates and answers Q&A from phone call content

IVRy Inc., which provides the conversational voice AI SaaS "IVRy," is pleased…

Ozvision and Perplexity Form Strategic Partnership

Ozvision Co., Ltd., which operates businesses mainly including the points site "Hapitas"…

AnyMind Unveils AI Chat Agent on AnyChat Platform

AnyMind Group Inc. has begun offering AI customer service agents for its…

Qualtrics unveils “Experience Agent” to boost connections

Qualtrics held its annual event, "Qualtrics X4 2025: The Experience Management Summit,"…

GNext, ONFET, and OIO Partner to Launch ‘Discoveriez Credit Database’ Using Blockchain

GNext Co., Ltd. is pleased to announce that it has signed a…

Biglobe Introduces AI-Powered Voice Analysis Service

BIGLOBE announced that it has introduced a voice analysis service for call…

Caster launches an AI agent production service “CASTER NEO”

Caster Inc. will begin offering the AI ​​agent production service "CASTER NEO".…

OPT unveils “DIGGIN’ CX” for Enhanced CX development

OPT, Inc., which leads its clients' business growth through LTVM and has…

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