Customer Experience

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GIBRY and TB Next Boost Contact Centers with AI

GIBRY Inc. has teamed up with TB Next Communications Inc. to rethink how contact centers actually run, not just layer tools on top. The focus is simple. use generative AI,…

“Mail Dealer” and “OSORA” Begin System Integration

Mail Dealer, an email sharing and management system provided by Rakus Co.,…

transcosmos opens new operations centers in South Korea

transcosmos hereby announces that the company has opened new operations centers CX Square…

GIX’s Mygru CRM for LINE Adopted by Colorful Town Gifu

GIX Corporation is pleased to announce that "Mygru CRM for LINE," an…

FastFlow Adds Auto-Save for Smarter Knowledge Sharing

MONO BRAIN Inc. is pleased to announce that it has added an…

F-Code’s CODE Marketing Cloud teams with Kaiu and sinclo

In the pop-up tools "CODE Marketing Cloud" and "KaiU" provided by F-Code…

NTT Com and transcosmos Launch Digital BPO Solutions

NTT Communications Corporation and transcosmos inc. have officially commenced full-scale delivery of…

Prodilight Launches its INNOVERA Integration with kintone

Prodilight Inc., a company promoting digital transformation in telephones, has collaborated with…

Sumitomo Releases RakRak Procurement II 10.2 System

Sumitomo Electric Information Systems Co., Ltd. will release a new version of…

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