APAC

INTEC and Atlassian Launch Standard Operations Platform

INTEC Inc., part of the TIS INTEC Group, has teamed up with Atlassian Corporation. They aim to create a new operations platform using Atlassian’s Jira Service Management. This platform will help companies improve IT service management, boost operational efficiency, and speed up digital transformation. INTEC uses its solid operational knowledge and engineering skills to create standardized operation menus. Atlassian offers technology like AI tools, automation, and a scalable global framework. This partnership automates routine IT tasks. It also standardizes them. This lets IT teams focus on important projects. The platform has AI-powered incident classification. It also automates personnel assignment and detects similar cases. These features can cut inquiry response times by half. A dedicated service portal boosts communication. It offers real-time dashboards and detailed reports for better transparency. It provides…