Digital Human and Allganize Japan Partner on New Service

Digital Human Co., Ltd. has begun collaborating with Allganize Japan Co., Ltd. on the all-in-one generative AI and AI agent platform “Alli LLM App Market,” to develop Digital Human’s next-generation interface.

Through this collaboration, through a dialogue experience that utilizes characters and voice, customers will be able to use the Alli LLM App Market’s automatic answer generation (RAG), FAQ responses, customer-specific AI generation apps and AI agents, enabling advanced customer support and business digital transformation.

The two companies have previously collaborated to build a next-generation interactive automated response service that utilizes voice and characters for Meiji Yasuda Life Insurance Company.

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The project aimed to improve the user experience by combining Allganize’s highly accurate AI chat technology with Digital Human‘s interface technology.

Based on the trust and technological synergy backed by this track record, this collaboration aims to apply the technology to a wider range of business areas and maximize the value of services.

In recent years, the use of generative AI in business has progressed rapidly, creating demand for companies to improve the efficiency of customer service and internal operations.

On the other hand, there are also challenges to utilizing generative AI, such as “not having the prompt knowledge to master generative AI,” “not knowing how to use it in business,” and “wanting to utilize business information but the operational burden is high.”

To address these challenges, Allganize offers the “Alli LLM App Market,” an all-in-one platform that allows users to select from over 100 generative AI apps and AI agents, as well as create their own dedicated generative AI and AI agents without coding, providing all the elements necessary for companies to utilize generative AI in one place.

By combining it with cutting-edge digital human dialogue technology, it becomes possible to have conversations through human-like 3D characters.

By combining the solutions of both companies, we will expand the use cases for generative AI and AI agents, and contribute to solving the problems of even more customers.

SOURCE: PRTimes