ChatSense Launches RAG Demo for Local Governments

Knowledge Sense Inc. is pleased to announce that it will begin recruiting local governments and other government agencies as proof-of-concept partners for “ChatSense,” a chat GPT service for businesses and local governments that the company provides.

ChatGPT is an AI chatbot service that can have natural conversations like a human. ChatGPT has begun to be introduced to many corporations with the aim of improving business efficiency and service quality. KnowledgeSense‘s generative AI service for local governments, “ChatSense,” has also attracted attention for its strengths for corporations, such as a highly secure environment and additional learning functions for internal data, and has been introduced to more than 500 companies, including major companies listed on the Tokyo Stock Exchange Prime.

Recently, interest in RAG (Retrieval-Augmented Generation) technology has been growing among local governments. RAG is a system that loads in-house data into generative AI, and is expected to improve business efficiency. Despite this growing interest, in talking to local government officials, it has become clear that the introduction of generative AI and RAG in government and local government organizations requires more implementation support than that of a regular corporation.

Also Read: icetana AI appoints two non-executive directors

Thorough security

In order for local governments to utilize generative AI, it is necessary to restrict access by IP address, support SSO authentication, and make prior commitments through SLAs.

Transparency of quotes

When local governments use IT tools such as generative AI, they may need to issue many documents for administrative processing, including unit price estimates and delivery notes.

Free pre-testing without a budget

The biggest obstacle to using generative AI in local governments is the budget. When formulating next year’s budget, it is not possible to verify how much local government employees will use generative AI or what it will be used for. It has become clear that there is a need to conduct preliminary verification, if possible, free of charge.

Support to meet all of these special needs is not available in our regular plans. However, ChatSense will provide special support to the partners we are recruiting this time. We have decided to recruit partners for demonstration experiments in order to meet the needs of governments and local governments who want to “try it out first” or “see what happens after additional learning (RAG) of local government data.”

SOURCE: PRTimes